Privacy Policy
CAVRO.in (“CAVRO”, “we”, “us”, “our”) respects your privacy and is committed to protecting personal information provided through our website, applications, services, repair bookings, product purchases, training programs and other interactions with us.
1 Information We May Collect
Depending on the service used, we may collect:
- Name and contact details
- Phone number and email address
- Billing and delivery address
- Device details such as model, serial number or IMEI where required for service
- Repair, booking, purchase and transaction information
- Information voluntarily submitted through forms, WhatsApp, calls or customer support
- Account/login information where applicable
- Payment-related transaction information processed through payment providers
- Website usage, device, browser, cookie and analytics information
2 How We Use Information
Information may be used to:
- Process bookings, repairs, purchases and service requests
- Arrange doorstep, pickup and drop services
- Deliver products
- Provide customer support
- Process payments and issue invoices
- Provide warranty and after-sales support
- Manage training/course registrations
- Prevent fraud and unauthorized transactions
- Improve our website, products and services
- Communicate service updates, order information and relevant offers
- Meet legal, accounting and regulatory requirements
3 Payment Information
Online payments may be processed through third-party payment providers. CAVRO does not need to directly store complete card, UPI or banking credentials where such information is processed by the payment provider.
4 Cookies
CAVRO may use cookies and similar technologies for essential website functions, analytics, preferences and service improvement. Please refer to our Cookie Policy for additional information.
5 Third-Party Services
We may use trusted third-party providers for payment processing, communication, logistics, analytics, hosting, technology and other operational requirements. Such providers may process information only as necessary for their services and subject to their applicable terms and privacy practices.
6 Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, loss or disclosure. However, no internet-based system can be guaranteed to be completely secure.
7 Data Retention
Information may be retained for as long as reasonably necessary for providing services, maintaining records, resolving disputes, preventing fraud, complying with legal requirements and legitimate business purposes.
8 Customer Rights and Requests
You may contact CAVRO to request information regarding your personal data, correction of inaccurate information or other privacy-related assistance, subject to applicable law and verification requirements.
9 Children's Privacy
Our services are not intentionally directed toward children in circumstances where collection of their personal information would be unlawful.
10 Policy Changes
CAVRO may update this Privacy Policy from time to time. The updated version will be published on this page with a revised date.
11 Contact
CAVRO.in
Legal Business Name: [INSERT FINAL LEGAL BUSINESS NAME]
Full Business Address: [INSERT FULL ADDRESS]
GSTIN: [INSERT GSTIN IF APPLICABLE]